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PERSPECTIVE
the agenda, it is essential to ensure that a
collaborative approach is developed –
joining up the activities of HR, occupational
health, health and safety, sport and physical
activity, staff development etc. Pooling
expertise helps to reduce duplication and
increase effectiveness. It can also be highly
beneficial to consider involving academic
experts from within your institution. Crucially,
this is not about another working group,
without a clear agenda and remit. It sounds
obvious, but this needs to be a group
committed to making things happen –
not another talking shop.
Collaboration can also be extended outside
your institution. The universities we have
worked with have, for example, found it very
beneficial to be able to share ideas, learn from
the mistakes of others and solve problems
together. There is also further potential for
benchmarking and shared services.
Leadership and management
If there is one message to take away it is
the crucial role of excellent leadership and
management at all levels. Feedback from
our stakeholders suggests that this is the
most significant enabler for wellbeing
and engagement and conversely the
biggest barrier when it is not working well.
Although much work has been done at
an institutional and sector level, it appears
that this is still a major challenge which
needs to be addressed.
“We strongly believe that our staff are
our greatest resource. They deliver a
fantastic student experience, and
world-changing research. This is why,
if we are to get through these difficulties
and emerge as strong, resilient institutions,
their wellbeing and engagement must
remain an important priority.”
Professor Michael Arthur, vice-chancellor,
University of Leeds and chair,
Russell Group
Changes within the higher education sector
have undoubtedly led to mismatched
expectations and, in many cases, discontent.
The question is, what does this mean when
we are so reliant on academic staff to deliver
excellent teaching and cutting-edge research?
It appears to be increasingly important for
institutions to understand the barriers and
enablers to engagement, including the things
which the organisation is able and willing to do
something about – and the aspects which may
be out of their control.
Where next?
The future of the wellbeing and engagement
agenda in higher education is positive. We have
been greatly encouraged to see an increase in
the number of institutions taking it seriously,
and to see the enthusiasm of individuals
building over time, but momentum must be
maintained at an institutional and sector level
to make things happen.
Kim Shutler-Jones
Kim Shutler-Jones, national project
manager for Improving performance
through wellbeing and engagement,
University of Leeds
Stewardship for the project has now been
taken over by the Universities and Colleges
Employees Association (UCEA). If you are
interested in the work going forwards or in
playing an active role, please contact Nicola
Carter, senior employee relations adviser.
E: n.carter@ucea.ac.uk
Any attempt to meet the challenge must
include careful consideration of the different
and unique challenges for different types of
leaders – a head of faculty versus a principal
investigator, for example, or a service manager
versus a technical manager. One size clearly
doesn’t fit all, and whilst there are some key
principles which work across the board they
must be tailored for different needs.
Academic engagement
Engagement with academic staff is an
area which we have had little time to
explore through the project. It is arguable,
however, that this should be a major priority
moving forwards.
We have come a long way but there is much
to do. As many people have said, most of
these things aren’t rocket science but they will
not be easy and they will take time. We must
continue to tackle the negative perceptions,
and commitment to meaningful, sustainable
change is required. However the long-term
mutual benefits cannot be denied. E
“Meaningful change requires long-term
commitment but that is not to say that
positive changes necessarily need significant
investment of new resources”